From Zero!'s Privacy Policy
From Zero LLC (“From Zero,” “we,” “us,” “our,” etc) values the privacy of its users (“you”). We provide this policy in accordance with our obligations under applicable law and as part of our commitment to handling your personal information responsibly and transparently. Please review this Privacy Policy to understand our practices, including what personal information we collect, why we collect it, how we collect it, and how you can exercise your rights with respect to your personal information.
Data We Collect About You
We may collect the following Personal Information about you:
- Name and contact data. Your first and last name, email address, home or business address and phone number.
- Payment data.Payment card number and related information such as expiration date and any required codes are required to purchase. Payment processing is provided by trusted third-party processors, either Stripe or PayPal. We never have any access to your payment data, nor do we store it. You will know prior to processing whether the transaction will be processed by Stripe or PayPal.
- For more information on how Stripe manages your data please see their privacy policy at https://stripe.com/privacy.
- For more information on how PayPal manages your data please see their privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
- Images and videos. Any images and videos that you may provide as a result of your use of the site.
- Location data. Data about your location which can be precise or imprecise. For example, we collect location data about nearby cell towers and hotspots as well as zip code data which provides a less precise location.
- Feedback and ratings. Any information that you provide to us about our site.
- Credentials. Username and passwords and other security information used for authentication.
- User Content. Any content you generate and transmit to our site.
Why We Process Your Data
We process your data primarily in order to fulfill an agreement between us. That is, we provide this site to help you learn new language skills and we must process your data for that purpose. Additionally, we process your data for the following legitimate business purposes:- To communicate with you effectively when you reach out with comments or questions.
- To provide, troubleshoot, and improve our services.
- To personalize your experience on our site.
- To comply with legal obligations.
Disclosing Your Data
We may disclose information about you:- To service providers that process payments.
- To service providers that handle marketing communications, provide technical support, conduct surveys, or perform other services for us.
- To business partners that engage in interest-based advertising.
- As required by law, such as to comply with a subpoena, court order, or other legal process.
- As necessary to provide you with the services, products, and information you request from us.
- When we have a good faith belief that disclosure is necessary to protect our rights or property or to protect the safety of you or others.
- To detect, prevent, or respond to potential fraud, intellectual property infringement, violations of our Terms of Service, violations of law, or other misuse of our services.
- To proceed with the negotiation or completion of a merger, acquisition, sale, or other transfer of all or part of our assets; or Any other disclosure of your data with your consent.
Third-Party Links and Content
Our services and communications may contain links to or content from websites or other online services provided by third parties. We are not responsible for the collection and use of your information by websites and other services that are not under our control. The privacy practices of third parties are governed by their privacy policies, and we encourage you to review the privacy policies of all websites and online services that you use, view, or visit.
Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.